Why We Don’t Trust Our Business Solutions…


Why is it so hard for us to decide on a business solution during challenges within our organizations? Cadey and I speak with many business owners everyday who know what they should do, but don’t do it. When talking with them, we will always hear things like, “Oh, I’ve heard of that strategy, but we just aren’t there yet,” or my other favorite, “We’ve been thinking about that, but have not tried it.” Many of these people, like many business owners out there, put off these choices for months–even years! Why? Why is it so hard for us to make… Keep reading »

Cash Flow Woes? Here is the Cure.


Recently Cadey and I had dinner with a good friend of ours who is a brilliant businessperson and someone I have a tremendous amount of respect for. We were having one of those conversations that many of us have had at some point—both parties know that something is wrong, but neither is bringing it up. Finally I asked. He was in a place that many entrepreneurs have been in: cash flow was tight and he was overwhelmed. As we spoke, I picked up on a feeling all too familiar to me. When cash flow or money is a challenge, often… Keep reading »

Even the Best Business Plan can be Derailed by Gossip


The one thing that can derail a business plan is gossip. In our organization, Charfen Institute, we have a “No Gossip” policy. “Gossip” is defined as discussing anything with anyone who cannot solve the problem and any negative talk about a teammate, a customer, or a work issue. Gossip leads to degrading and destructive behaviors. Let me explain: When someone talks to Bob negatively about an issue they had with Susan, rather than talking directly to Susan to resolve the issue or talking to someone who is able to solve the problem–that person is derailing your business by taking time… Keep reading »

4 Simple Steps For Effective Team Communication


Do you frequently repeat yourself to your team? Does it feel like no matter how many ways you say it–the communication chain seems broken? Most leaders become frustrated with having to repeat themselves. Many times leaders find themselves becoming more aggressive communicating with their teams, to ensure that the point will be heard. They might even find themselves getting emotional. As a business leader, you have worked very hard to get to where you are. The journey is incredibly close to the heart, and this is why our teams are so important to us. As leaders we want to empower… Keep reading »

The One Piece of Advice I Give To Any Business Owner


Recently I spoke at an international conference and was asked by a variety of entrepreneurial executives, “Alex, what’s the one piece of advice you would give me, as a CEO, to go back and implement right now?” These business owners were looking for the best way to obtain leverage immediately. For me, that answer was and is simple. The most important thing in running a business is Knowing Your People. Your people are the biggest assets in your business. As important assets, you want to ensure they are fully leveraged to help drive towards the company’s goals and your vision…. Keep reading »